1. General Provisions
1.1. These Terms of Service (hereinafter referred to as the “Agreement”) regulate the procedure for using the online service (hereinafter referred to as the “Service”) provided by the Administration.
1.2. By using the Service, including launching the bot, registering, paying for services or obtaining access to materials, the User confirms that they have fully read the terms of this Agreement and accept them in full.
1.3. In case of disagreement with the terms of the Agreement, the User must stop using the Service.
2. Nature of Services and Digital Goods
2.1. The Service provides digital goods and services of an intangible nature, including but not limited to: informational materials, educational programs, consultations, digital products and service-related services.
2.2. Materials provided through the Service may include:
- information from open sources;
- copyrighted materials of the Administration and/or third parties;
- analytical reviews, selections, recommendations, structured data.
2.3. The User understands and agrees that the value of the digital goods and services of the Service lies in systematization, analysis, form of presentation, assistance, support and updates, and not in the exclusivity of individual fragments of information.
2.4. The Service does not state or guarantee the uniqueness, exclusivity or unavailability of individual elements of the materials outside the Service.
3. Disclaimer of Warranties and Liability
3.1. The Service is provided on an “AS IS” basis.
3.2. The Administration does not guarantee:
- that the Service will meet the User’s expectations;
- the achievement of any financial, commercial, professional or other results;
- uninterrupted and error-free operation of the Service.
3.3. The Administration is not liable for:
- any direct or indirect losses, including lost profits;
- the consequences of the User’s application of the materials received;
- actions or omissions of third parties;
- temporary technical failures and access restrictions.
3.4. All decisions regarding the application of materials, recommendations and services are made by the User independently and at their own risk.
4. Lawful Use
4.1. The Service is not intended to encourage, organize or facilitate unlawful activity.
4.2. The User undertakes to use the Service exclusively within the framework of applicable law and the rules of third parties.
4.3. Responsibility for the lawfulness of using the materials and services of the Service rests entirely with the User.
5. Intellectual Property
5.1. All materials posted in the Service are protected by intellectual property law.
5.2. The User is prohibited from copying, distributing, reselling, transferring to third parties or otherwise using the materials of the Service without the permission of the right holder.
5.3. Violation of intellectual property rights may result in restricted access to the Service without compensation.
6. Access Restriction
6.1. The Administration has the right to suspend or restrict the User’s access to the Service in the event of:
- violation of the terms of this Agreement;
- detection of abuse;
- requirements of law or payment providers.
6.2. Access restriction does not release the User from obligations that arose earlier.
6.3. The Administration reserves the right to refuse service to Users whose actions may create increased risks for the Service, payment providers or third parties.
7. Payments and Refunds
7.1. Payment for services and digital goods is made on the terms specified in the Service before the moment of payment.
7.2. Due to the intangible nature of digital goods and services, refunds after access has been provided are not made, except in the cases specified below.
7.3. A refund is possible only if:
- the service was not provided due to the technical fault of the Service;
- access to the digital good was not actually provided.
7.4. To have a refund request considered, the User must contact support within 24 hours from the moment of payment.
7.5. The refund decision is made by the Administration individually.
7.6. The User confirms that they undertake not to initiate a payment reversal (chargeback) through payment systems without first contacting the Service support.
8. Confidentiality
8.1. The Administration may collect the minimum necessary technical data to ensure the operation of the Service.
8.2. The Administration takes reasonable measures to protect data, but does not guarantee the absolute security of transmitted information.
9. Changes to the Terms
9.1. The Administration has the right to make changes to this Agreement.
9.2. The current version of the Agreement is published in the Service.
9.3. Continued use of the Service means the User’s consent to the updated terms.
10. Contact Information
10.1. For all questions, the User may contact support through the form in the bot itself.